Job Opportunities

• Provides quotations to customers according to underwriting guidelines;
• Verifies and accurately enters information on the insurance system ensuring all fields and
• relevant data is captured.
• Produces policy documents, certificates and any other relevant documents;
• Responsible for the preparation of files ensuring the accurate and timely filing of records (soft and hard copies);
• Maintains all records as required;
• Provides administrative support as required;
• Conducts timely renewal process to optimize retention ratios;
• Supports the development and maintenance of a team environment by performing
• other related duties;
• Adheres to Anti-Money Laundering and other regulatory requirement

• Sound Judgment
• Detail oriented
• Customer oriented
• Results Oriented
• Excellent team player
• Strong communicator

• At least three (3) years’ experience in a similar position;
• Minimum of 5 CXC passes including English and Mathematics and 2 ‘A’ levels;
• Working knowledge of all classes of insurance;
• Completion of Insurance courses;
• Proficient in Microsoft Office Suite.

• Effective writing and verbal skills;
• Accuracy and attention to details;
• Understands and exhibits strong customer centric skills;
• Professional in appearance and conduct;
• Committed to continuous learning;
• Passionate about responsibilities;
• Team player;
• Honest and ethical

• Provides comprehensive support services to the Managing Director to ensure a professional, responsive and
  effective experience with the organization and its affiliates as a whole;
• Maintains systems and standards to ensure that the Managing Director is always properly informed and
  prepared to meet responsibilities to internal and external stakeholders; Anticipates the Managing Director’s
  needs and responds accordingly;
• Aids in the onboarding of all new staff members, by providing them with an overview of Premier Insurance
  and their expectations as a new employee, additionally making timely requests to HR for all system access
  and following up on same.
• Troubleshoots conflicts with minimal guidance; make judgments and recommendations to ensure effective
  day-to-day operations;
• Administers all correspondence and manages all communications. Handles all interactions with tact and
  professionalism in line with the company’s premier brand image;
• Maintains a high level of professionalism in all activities and communications to ensure the Managing
  Director’s office reputation is safeguarded;
• Monitors projects assigned to individuals by the Managing Director to ensure timely and accurate
  completion;
• Maintains hard copy and electronic filing systems to facilitate easy retrieval, confidentiality and proper
  record keeping in keeping with the company’s business legal and regulatory requirements throughout the
  company;
• Exhibit initiative and sound decision-making in handling the oversight of the Corporate office to achieve the
  Premier Brand attributes of the company;
• Provides administrative services on various projects and initiatives as assigned by the Managing Director;
• Arranges meetings, prepares packages for attendees, take minutes and notes as required, producing said
  notes/minutes within set timelines.
• Organizes all necessary arrangements for travel, events and all other logistical support required by the
  Managing Director.

• Personable
• Highly Confidential
• High Integrity
• High Level of Professionalism
• High Level of Tact and Diplomacy
• Well-Organized

• Associate Degree Business Administration or Human Resource Management
• Administrative Professional Secretary Qualification will be an asset
• Three (3) years experience in a similar capacity
• Advanced level in Microsoft Office Suite
• Minimum 80wpm (typing).

• Excellent organizational and time management skills
• Excellent interpersonal skills
• Excellent communication and relationship building skills.
• Excellent business and report writing skills
• Advanced Minute taking and typing skills

The Office Assistant/Driver is responsible for the receipt and delivery of documents and packages and supports the Claims function by making relevant enquiries and requests at Police Stations. Acts as the driver for the General Manager as required. All activities must conform to the guidelines and standards set by the organization.

1. Makes bank deposits; conducts transactions such as BIR/CBTT, courthouse etc.
2. Collects and delivers all packages and correspondence. Accurately recording all info including delivery logs.
3. Secures documents and packages and updates delivery log.
4. Clears all mailboxes and posts all letters etc.
5. Conducts basic maintenance checks on company’s vehicles, maintains vehicle log and reports any repairs needed or damage done to vehicle.
6. Collects general office supplies.
7. Maintains confidentiality at all times.
8. Supports the development and maintenance of a team environment by performing other related duties.
9. Stationery and maintenance checks.
10. Courier/driver duties.
11. Personal driver to the Managing Director in accordance with appropriate road safety standards.

• Personable and friendly
• Courteous
• Trustworthy
• Good command of the English Language
• Fluent in communication both over the telephone and face to face

• Three (3) subjects at CXC/GCE O’Level, including English Language and Mathematics
• Minimum one (1) year experience in a similar capacity
• Five (5) years driving experience with a good track record
• Valid Defensive Driving Certificate
• Valid Driver’s Permit
• Police Certificate of good character

• Good time management skills
• Good interpersonal skills
• Very good knowledge of the country
• Good decision-making skills
• Able to use initiative

The Inspector partners with and supports the Underwriting Manager in achieving the company’s goals and objectives. The incumbent in this regard plays a key role in non-motor inspections on commercial properties and residential dwellings. The incumbent is responsible for the provision of inspectors reports.

2. Principal Duties and Responsibilities

1. Liaises with Underwriting Manager/Underwriters with regard to survey requests and other assignments.
2. Conducts physical inspections of Property risks as assigned within time frame stipulated.
3. Identifies hazards involved to avoid potential losses and make recommendations to mitigate losses.
4. Prepares reports for all inspections completed and submit to the Underwriting Manager, Group Risk Manager and Underwriters within the required timeframe.
5. Ensures follow-up visits are made to ensure compliance with respect to recommendations.
6. Surveys to be done for other classes of business- Burglary and Workmen’s Compensation/Employer’s Liability.
7. Performs other related duties as required.

4. Qualifications and Experience

• Certificate of Insurance
• Proficient in Excel and other Microsoft Office packages
• 5 passes including Mathematics & English Language
• Minimum of three (3) years’ experience in a similar role
• Any combination of qualifications and relevant experience

5. Knowledge, Skills and Abilities (Competencies)

• Knowledge of insurance operations, procedures and all lines of business.
• Technical knowledge of underwriting principles and the relevant laws and statutory requirements governing the insurance industry.
• Ability to manage and analyze data, identify trends and recommend solutions to improve performance.
• Ability to plan, organize, prioritize and make effective decisions
• Good problem solving.
• Strong Proficiency in Microsoft Excel, and other office products and insurance platforms.
• Strong communication skills, written and verbal.
• Drive for results.
• Strong Business Acumen with Sales Orientation.
• High Emotional Intelligence

The Claims Analyst is responsible for providing supervision to the motor and non-motor portfolio to ensure the management and timely settlement of valid claims within levels of authority and in accordance with company practices and procedures. All activities must conform to organizational guidelines and standards and to all legal, statutory, regulatory and treaty requirements.

Principal Duties and Responsibilities

Service

1. Handles Claims portfolio for all assigned Brokers through the delivery of exceptional claims service synonymous with “Premier”.
2. Performs all duties in accordance with the department’s service standards.
3. Advise and guide customers in the Claims Process and preparation of all claims.
4. Register and process new claims and enter claims related information on computer system/SOLIS, ensuring that data is accurate and concise yet sufficient for file documentation.
5. Develop and maintain strong customer relationships with assigned Brokers through scheduled calls/visits/meetings.

System/Reports

1. Ensure the optimization of Technology/SOLIS to obtain operational efficiency.
2. Analyze Claims data/information and provide standard as well as ad hoc reports to the General Manager, to assist in portfolio management and any other requested information.
3. Assign non-motor Adjusters for assessment of losses, review submitted Reports and provide settlement instructions to Adjuster or review Final Report and submit with recommendation to Manager/Team Lead for further instruction.

Operations

1. Liaise with Co-Insurers for claims documentation on risk shared.
2. Conduct In-House adjustment of small losses for Policyholders/Insureds in accordance with the terms and conditions of the respective Policy.
3. Prepare Computation Sheets and Claims Payment Vouchers for the settlement of Insureds’ claims.
4. Adjust reserves within limits of authority or ensure adjustment by superiors in accordance with authority limits.
5. Provide updates to Clients and Brokers through an established follow up system.
6. Provide recommendation to the General Manager regarding undesirable risks and/or risks improvement recommendation by an Adjuster.
7. Reports complaints and irregularities to management.
8. Refer all Subrogation/Facultative Reinsurance recovery to assigned claims officer/Team-Lead/Claims Manager for handling.
9. Support the development and maintenance of a team environment by performing other related duties.
10. Adhere to Anti-Money laundering guidelines.
11. Submit articles and information from searches to Attorneys for review and approval for use.
12. Apply for Registration of Vehicles at the License Office for the claim files.
13. Attend to the Registries of the Supreme Court to file, register or cancel documents.

Personal Attributes

• Sound Judgment
• Detail oriented
• Customer oriented
• Strong Communicator
• Problem-Solving
• Teamwork
• Strong Negotiator
• Analytical
• Time-Management

Qualifications and Experience

• Minimum 5 CXC passes including English and Mathematics.
• At least three (3) years’ claims experience in all general lines of business.
• Must be pursuing or intend to pursue insurance education in claims management.

Knowledge, Skills and Abilities

• Working knowledge of all classes of general insurance including Reinsurance
• Possess a thorough understanding of all policies, methods and procedures.
• Possess excellent customer service skills. This include responding to customer needs, quality standards for services and evaluation of customer satisfaction.
• Strong computer skills /Proficiency in Microsoft suit

The Executive Administrative Assistant manages and oversees the day-to-day operations of the Office of the Managing Director by providing a range of administrative support, to optimize professionalism, effectiveness and performance of the Managing Director and his/her office. All activities must conform to the guidelines and standards set by the organization and must conform to recognized professional administrative standards.

Principal Duties and Responsibilities

1. Provides comprehensive support services to the Managing Director to ensure a professional, responsive and effective experience with the organization and its affiliates as a whole;
2. Maintains systems and standards to ensure that the Managing Director is always properly informed and prepared to meet responsibilities to internal and external stakeholders; Anticipates the Managing Director’s needs and responds accordingly;
3. Aids in the onboarding of all new staff members, by providing them with an overview of Premier Insurance and their expectations as a new employee, additionally making timely requests to HR for all system access and following up on same.
4. Troubleshoots conflicts with minimal guidance; make judgments and recommendations to ensure effective day-to-day operations;
5. Administers all correspondence and manages all communications. Handles all interactions with tact and professionalism in line with the company’s premier brand image;
6. Maintains a high level of professionalism in all activities and communications to ensure the Managing Director’s office reputation is safeguarded;
7. Monitors projects assigned to individuals by the Managing Director to ensure timely and accurate completion;
8. Maintains hard copy and electronic filing systems to facilitate easy retrieval, confidentiality and proper record keeping in keeping with the company’s business legal and regulatory requirements throughout the company;
9. Exhibit initiative and sound decision-making in handling the oversight of the Corporate office to achieve the Premier Brand attributes of the company;
10. Provides administrative services on various projects and initiatives as assigned by the Managing Director;
11. Arranges meetings, prepares packages for attendees, take minutes and notes as required, producing said notes/minutes within set timelines.
12. Organizes all necessary arrangements for travel, events and all other logistical support required by the Managing Director.

Personal Attributes

• Personable
• Highly Confidential
• High Integrity
• High Level of Professionalism
• High Level of Tact and Diplomacy
• Well-Organized

Qualifications and Experience

• Associate Degree Business Administration or Human Resource Management
• Administrative Professional Secretary Qualification will be an asset
• Three (3) years experience in a similar capacity
• Advanced level in Microsoft Office Suite
• Minimum 80wpm (typing)

Knowledge, Skills and Abilities

• Excellent organizational and time management skills
• Excellent interpersonal skills
• Excellent communication and relationship building skills.
• Excellent business and report writing skills
• Advanced Minute taking and typing skills